Free trials are not currently available. Purchased and activated traffic plans or static IP plans cannot be returned or exchanged.
Key points
- Confirm the proxy type, location, traffic, quantity, and validity period before purchase.
- For initial testing, choose the smallest suitable plan currently offered.
- Orders placed with the wrong product, location, or quantity cannot be exchanged for another plan.
- Contact support to review issues such as duplicate charges or a failure by the system to deliver the service.
Note: Support review of an abnormal payment does not make ordinary orders refundable.