An account may be suspended because of a security risk, a service-policy violation, or incomplete required verification.

Key points

  1. Check the sign-in page, dashboard notices, and registered email for a reason.
  2. Stop automation or unusual requests that may have triggered the restriction.
  3. Prepare the account email, relevant order numbers, and incident time.
  4. Contact support for review; restoration depends on the review result.

Note: Do not create duplicate accounts to bypass a restriction.

Screenshots

Account Disabled screenshot
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Last updated: July 29, 2026