After payment, an order may remain pending temporarily because of payment notification or network confirmation delays.
Key points
- Check the current status in wallet transactions or the relevant order page.
- Confirm that funds were charged and that the amount and order number match.
- Cryptocurrency payments require the necessary blockchain confirmations.
- Do not pay again; if the status remains unchanged after a reasonable processing period, contact support with proof of payment.
Note: Redact sensitive information that is not needed for payment verification.